Accessibility Statement

Ensuring comprehensive access for all.

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Website and Online Accessibility

We are committed to ensuring accessibility for every guest, both in-person and online. Whether you are visiting The Inn at Virginia Mason itself or exploring our website, we strive to make our guest experience welcoming and inclusive for all. We welcome any and all feedback on the status of our accessibility, and should you encounter any barriers or have any suggestions for how we can do better, please contact us by phone at (206) 583-6453, or email at guestservices@innatvirginiamason.com.

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living-room

On-Site Facility Accessibility

Parking & Transportation

Accessible parking spaces are available in nearby public parking garages. These facilities are operated independently and may vary in layout and availability.

Guests requiring accessible transportation or assistance are encouraged to contact the Front Desk in advance so we can help coordinate appropriate options and answer specific questions.

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Public Spaces

  • Step-free access available to main public areas where possible
  • Elevators available for guest use
  • Service animals welcome
  • Staff assistance available upon request
food

Restaurant

The Rho Café is committed to welcoming all guests. Our team is happy to assist with menu questions, ordering, or other needs to help make your dining experience comfortable.

Guests with specific accessibility questions or requests are encouraged to speak with our staff or contact the Front Desk for assistance.

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Accessible Routes

As a historic building, The Inn at Virginia Mason has a mix of accessible and limited-access areas. Public spaces are designed to be as accessible as possible, and elevators are available to assist guests in navigating the property.

Some areas of the hotel may have accessibility limitations due to the building’s historic nature. Guests with specific accessibility needs are encouraged to contact our team in advance so we can help answer questions and assist with planning their visit.

Email: guestservices@innatvirginiamason.com